Route planning and delivery software for distribution businesses

What is OptiRoutes?

OptiRoutes is a web application for planning and running delivery routes, with a mobile app for the drivers. The office loads the day's orders, the system plans the routes, the drivers deliver with the app, and the managers see the day live on a map and close it with the money and the paperwork in order.

It is built for businesses that deliver their own goods with their own drivers every day — food and beverage distributors, bakeries and dairies, frozen and chilled goods, pharmacy supplies, wholesale, building materials, parcel delivery and any business that collects cash or cheques at the door. A team of three drivers and a fleet of dozens of routes work on the same screens; the price follows the number of routes you actually run.

OptiRoutes in three numbers

These are product facts, not marketing estimates. Each one is visible in the product itself and is explained on the page it links to.

How does a working day run in OptiRoutes?

Every distribution day has the same shape: orders come in, routes are planned, drivers go out, customers wait, and the day has to be closed. OptiRoutes keeps all of it in one system, so the planner, the dispatcher, the drivers and the cash desk look at the same data.

Morning: load the orders

Orders arrive from a file you export from your ERP or ordering system, from an automatic load without a file, or typed by hand. Addresses are checked as they are loaded: an address the map cannot place is shown in red and stops the upload until it is fixed, so no route is planned to a wrong point. One customer window holds the customer's details, addresses and history.

Before the trucks leave: plan the routes

The planning wizard divides the orders between the drivers going out and puts each route in order, by your limits: working hours, stops and hours per route, minutes per stop, vehicle type and time windows. Learning AI planning learns from the routes your drivers actually drive, so the plans follow how your team really works. You can set priority lines, plan in rounds, keep stops that miss their time window or move them, lock a route you have settled so no re-planning touches it, and drag a stop from one route to another on the map.

During the day: follow the drivers live

Routes are sent to the drivers' phones. The real-time distribution screen shows every driver on the map with the progress of each route, the delivered and failed stops, and the last location. Customers can receive an SMS before the driver arrives, with an arrival tracking link; contractors' routes can be shared on WhatsApp.

At the door: the driver app

In the Optiroutes Driver app the driver sees today's route and stops, opens navigation to each stop, marks each delivery as delivered or explains why not, takes photos and the customer's signature as proof of delivery, records cash and cheques, and finishes with an end-of-day summary.

Evening: close the day

The cash desk receives each driver customer by customer: money and cheques against what the driver reported, pallets and plastons counted, and the day closed — or reopened if something has to be corrected. Signed delivery notes can be e-mailed by rules (every note, only notes with a remark, only notes with returns), and the proof-of-delivery archive can be downloaded as a ZIP. Reports show drivers, periods, driver performance and bonuses.

How do you get started? Three steps

After you sign up with your e-mail (a 6-digit code confirms it) and your business details, your account opens at once and you choose how to start: a quick start of about 3 minutes, a full setup step by step of about 15 minutes, or sample data just to take a look. The quick start has three steps:

1. Where do you leave from?

   Only the business address, filled from your sign-up. The country sets the language, currency, units and work week; you can change them.

2. Who drives?

   Driver names only — one at a time, or several separated by commas. An e-mail and an app password are added later, only for drivers who will use the driver app.

3. What goes out today?

   Type a few orders, upload an Excel or CSV file and choose its columns, or fill an example. Then press “Plan my routes” and your routes open on the map.

The full setup goes step by step through business details and local settings, drivers, how line planning works for you, orders, line planning, the drivers' app and a summary. Optional steps can be skipped and finished later; the step you stopped at is kept. The full walk-through is on How it works.

What do you need before you start?

Very little. A computer with a modern browser for the office, a phone for each driver, and the list of tomorrow's deliveries — a file from your system, or a few addresses typed by hand. You do not need to draw delivery areas first: Learning AI planning starts from your orders and drivers, and gets better as it sees the routes your drivers actually drive.

• Your business address, picked from the map suggestions, so routes have a starting point.
• At least one driver — a name is enough to plan; an e-mail and an app password only for drivers who will use the driver app.
• A day with orders — typed in the wizard or loaded from a file.
• Your limits — working hours, stops per route and minutes per stop. If you are not sure, keep the defaults, plan one day and adjust by what you see.

Everything you set in the wizard is saved in the system at once, and you can change it later in Settings.

Which OptiRoutes features matter for delivery teams?

• Route planning — the planning wizard, priority lines, rounds, time windows, locking and re-planning when new deliveries arrive.
• Learning AI planning and zones — planning that learns from your drivers' real routes, closed zones and territories.
• Driver app — stops, navigation, delivery marking, proof of delivery, cash, pallets and the end-of-day summary.
• Proof of delivery — signatures, photos, remarks and returns, e-mail routing of signed notes and a ZIP archive.
• Cash and day closing — the cash desk, cash and cheques per customer, pallets and plastons, reopening a closed day.
• Live tracking and dispatch — the real-time distribution map, arrival SMS with a tracking link, WhatsApp and SMS to contractors.
• Pallets and truck loading — pallet settings, arrangement on screen or in the app, printing, vehicle barcodes.
• Customer notifications and time windows — time windows, exceptions and messages before arrival.
• Reports and driver scores — drivers and reports, period review, driver performance and bonuses, monthly usage.
• Languages and countries — 34 languages, local currency, units and formats, right-to-left support.

Need to connect your systems? Orders can be loaded from files or synced automatically through the files API (SFTP, tasks and sync), and the users API has public documentation. See Integrations and API.

Who uses OptiRoutes? Industries

OptiRoutes is made for daily, repeated distribution with your own drivers — the kind of work where the same customers are served often, trucks carry pallets, and money is collected at the door. Each industry page describes a planner's day in that trade and the features that matter for it.

• Food and beverage distribution
• Bakery and dairy
• Frozen and cold chain
• Pharma and medical supplies
• Retail and wholesale replenishment
• E-commerce and parcel
• Building materials
• Cash-on-delivery distribution

How is OptiRoutes priced?

OptiRoutes is prepaid and priced at $49 per line per month, less per line as you grow. A line is one route of one day. Your monthly charge follows the average number of lines you run a day in that month, so a business that runs 5 routes a day on average pays for 5 lines, whether it has 5 drivers or 8. Every line includes a number of stops; only extra stops cost a little more. Prices can differ by country, and VAT is added where it applies.

You add credit by card (payments are processed by Stripe) and can turn on automatic top-up. There is no commitment and no per-driver seat. When the balance runs out, calculating new routes stops until you top up; routes already calculated stay. Once you are signed in, the billing screen shows your own price. Details are on the pricing page.

How does OptiRoutes compare with other route planners?

Route planners differ in what they charge for (drivers, orders, tasks, stops or routes), in how far they go past the route itself, and in the languages they serve. OptiRoutes goes from the order to the closed day: planning, the driver app, proof of delivery, cash and cheques, pallets and day closing. Our comparison pages put it next to Routific, OptimoRoute, Onfleet, Circuit (now Spoke), Route4Me and Bringg, using only what each company publishes, with links and the date we checked.

Who is behind OptiRoutes?

OptiRoutes is a software company at 1235 Jefferson Ave, Redwood City, CA 94062, USA. You can reach us through the contact form or by e-mail at support@optiroutes.com. Read more about us.

Frequently asked questions